Robert Dimitrovski
Robert DimitrovskiDirector of Business DevelopmentThis email address is being protected from spambots. You need JavaScript enabled to view it.
Robert Dimitrovski
Robert DimitrovskiDirector of Business DevelopmentThis email address is being protected from spambots. You need JavaScript enabled to view it.

Dynamic provisioning of prioritized QoS

 

Needs 

Today, we live in a world under tremendous pressure from climate changes and human behavior.

What is happening?

We can find daily news about fires, floods, avalanches, and storms. In Dalmatia yearly percentage of an increasing number of fires is 30%. In the world, the average number of fires per 1000 inhabitants was 1.6 in 1993. In 2012. it was 2.8, the number of deaths has increased by 60% in 20 years. Czech Republic, Hungary, and Bulgaria had between 100 and 200 deaths yearly. UK, Latvia, Lithuania, Romania, Canada, Poland, Germany had between 200 and 1000 deaths yearly. Poland had 420 000 calls in 2014. Austria had 228.800 calls, Croatia had 21 fatalities and 71 injured in 2014. It is just fire data. (Sources CTIF)

These numbers are continuously increasing. Total economic damages from wildfires as a share of GDP in the world is 0.007% over past decade, floods 0.05% and earthquakes 0.05% of GDP.

Numbers are telling a significant influence on our lives, on each level, directly and indirectly.

Challenges

What can we do to decrease the influence of crisis?

We cannot prevent them from decreasing the number of crises and natural disasters, at least in the next few years.

If you listen to First responders' experiences, the first issue they have met is situation awareness. People who have called them are in a panic state of mind. They cannot answer all questions to First responders, which are crucial for preparing and sending tactical teams. Today, First responders are using the Advanced mobile location procedure to locate people in critical situations. It is suitable for parts of the landscape with enough cells, in open areas, the precision decreases. In Croatia, we had a case of a lost mountaineer who had never been found even with the found phone geolocation. But it was not precise enough to see a missing person.

After obtaining an SOS call, First responders send teams to critical places. They communicate over their special networks, and such is TETRA. Those networks are dedicated networks for mission-critical communication with their advantages and disadvantages. The main disadvantage is maintenance and operation. Why? All telcos need daily control, operational center, maintenance teams for network operation. The second one is technology, e.g. TETRA communication in a crisis is heavily loaded by many users who want to communicate simultaneously. The consequence is an increasing percentage of sending wrong information or sending no information at all or better say no information delivery.

What is the essential thing in a crisis if I can summarize?

Time

In every crisis, time is the main factor to protect human lives and material damages.

How can OCEAN help?

First, we want to provide situation awareness to First responders in three ways. Our solution makes mobile phones an instrument for situational awareness using mobile apps or sent links to endangered persons. It provides First responders with a quicker reaction to see crisis areas and to make the right decision. Teams are equipped with BODYCAMS which enable situation awareness. The team's mobile phones have a mobile application for crisis management.

All mobile phones and TELCO equipment are using dedicated QoS or prioritized QoS. After the crisis ends, our system can give all phones and equipment normal QoS.

During the critical situation, TELCO operators provide First responders and their equipment prioritized QoS, and OCEAN gives possibilities to manage, control and record people, activities and equipment involved in crisis. We ensure faster TIME TO CRISIS AREA, better operation and save lives and goods.

Where is OCEAN in the landscape?

Provisioning product service time is from online provisioning to 24 hours delay. As mentioned before, the crucial thing for First responders in critical moments is time. After they have control under situation awareness, they want to be fully equipped as soon as possible. Here comes Ocean to give dedicated network resources. Ocean provides E2E connectivity from First responders to TELCO CORE systems.

Ocean ensures:

  1. QoS prioritization
  2. Crisis management
  3. Resource management
  4. Evidence management
  5. Fleet management
  6. Notification management
  7. BodyCAMs made in EU

Ocean dedicated QoS service is a normal service like voice, SMS, or DATA from the  user’s perspective. Ocean’s idea is to be telco agnostic and provide integration points to all TELCOs in the country. It is an ICT service for persons who need better QoS in some circumstances.